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If you need any special assistance or adjustments at the airport or during your flight due to a medical condition‚ please let us know in advance. This way‚ we can prepare everything and make sure you have a safe‚ comfortable‚ and pleasant flight.

Passengers with a medical condition

If you have a medical condition (such as heart disease‚ chronic respiratory issues‚ seizures‚ etc.)‚ you'll need to show a medical clearance to fly.

What do you need to do?

  • Download the MEDIF/Fit-to-Fly form.
  • Have your doctor or a licensed medical professional fill out and sign the form‚ confirming you are fit to fly.
  • Email the completed form to us at support@tusairways.com or send it to our WhatsApp (+357-94-591986) at least 7 days before your flight.
  • If you have a medical condition that requires the attention of our ground or cabin crew‚ please contact us as soon as possible or inform our cabin crew when boarding. We will do our best to assist you.
  • We reserve the right to refuse boarding to passengers with medical conditions for safety reasons.

Passengers with disabilities and special needs

  • All airports offer assistance services such as wheelchairs‚ boarding lifts‚ and personal escorts for passengers who need them.
  • How to get assistance? Just contact us after booking your flight and we will arrange everything in advance to fit your needs.
  • Are there any seating restrictions? For safety reasons‚ passengers with disabilities cannot sit in emergency exit rows or aisle seats.

Other medical conditions

Find all the information about flying during pregnancy.

If you are flying with an oxygen concentrator‚ please fill out the dedicated form and send it to us at support@tusairways.com or via our WhatsApp at least 7 days before departure‚ along with these documents:

  • The device's user manual
  • Photos of the device and its battery
  • A doctor's signed medical statement in English confirming your need to use a portable oxygen concentrator
  • If you have any other health conditions: a signed medical statement from your doctor or a licensed medical professional

Important to know:

  • Your oxygen concentrator must only run on non-spillable batteries and/or lithium batteries that do not exceed 100 Wh (Watt-hours). For more information about permitted batteries‚ please see our Batteries and Dangerous Goods page.
  • You cannot plug your device into the aircraft's power outlets or use electrical chargers during the flight.
  • Please make sure your batteries have enough charge to last for 150% of your maximum flight time‚ just in case of any unexpected delays.
  • You can bring up to 2 spare batteries for each oxygen concentrator‚ as long as each battery does not exceed 100 Wh. Each battery must be packed individually in a protective bag‚ stored under the seat in front of you‚ and monitored for temperature during the flight.
  • If a passenger using an oxygen concentrator cannot operate the equipment on their own‚ they must travel with an adult who can do it for them.

Passengers may carry items such as syringes‚ Epi-Pens‚ and hypodermic needles only if they are intended for personal medical use during the flight and are accompanied by the medication in its original packaging and/or a medical certificate.
Needles must have a needle guards fitted.

Find all the information about flying with a wheelchair.